We values your privacy. We implement technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Our commitment is to put users first, ensuring transparency, security, and meaningful control over personal data.
Phone Number: Required for account registration, login, and app functionalities like
appointment management and invoicing.
Name and Address: Required for delivery purposes. Users are not required to use their real
names unless they wish to generate prescriptions from doctors.
Documents and Photos: Users may optionally upload documents or photos to support their
consultation, viewable only by the doctor associated with the booked appointment. These
files will not be stored persistently by our app.
Your data is stored securely and is used solely to provide app functionalities such as booking appointments, managing prescriptions, and delivering orders. Our security measures aim to prevent unauthorized access and ensure user data remains private.
Upon request, accounts will be closed within 30 days, and all associated personal data will be deleted unless otherwise required by law. Users who wish to cancel their closure request during the processing period may contact support.
This service is designed exclusively for use within Mizoram, India, and may not function outside this region. All medicine delivery and appointment booking services are available only within this geographical area.
Charis Healthcare Pharmacy is Telemedicine service, there is no direct meeting/contact between doctor and the patient which may cause incomplete information, history and diagnosis, treatment and may not cover everything about particular health conditions, tests, medicines, interactions, warnings etc. This app is designed to help patient who are not able to access directly to doctor due to various reasons/those who live in peripheral/rural areas with no proper communication and primary health systems, this app is not for medico-legal purpose. You may have to show your identity and prescription to buy restricted drugs.